HCG Hills Consulting Group, Inc.

HCG’s consulting services support the discovery, creation and delivery of enhanced real and perceived customer value. We help our clients delight their customers, out-compete their rivals, and achieve superior financial, operational, market, and customer performance.

Founded in 1984 by Michael R. Hills, HCG has more than 25 years of experience helping businesses transform financial, operational, market and customer results.

HCG delivers a unique blend of strategic management, strategic marketing management, and organizational performance transformation expertise to accomplish a full range of desired client outcomes including:

• Proprietary collection and analysis of company, customer, competitor, supplier, partner, and environmental information
• Problem and opportunity diagnosis, solution recommendations, and solution implementation support
• Decision-making and learning facilitation
• Consensus and commitment building at all levels of the organization (including client and partner organizations)
• Sustainable improvement of client and/or partner organizational effectiveness and efficiency

We specialize in serving for-profit and not-for-profit organizations offering technically sophisticated products and/or services. Our methods are designed to effectively mobilize an extensive range of resources, both human and otherwise. We employ only highly experienced consultants and deliver superior value by working closely with and leveraging internal company personnel rather than deploying large consulting teams.

We believe every organization member holds some piece of the truth and possesses unique intelligence that can be leveraged to capture important business improvement opportunities.

Change readily occurs when truths are widely explored, when intelligence is deeply engaged, and when members’ efforts are guided to unique solutions they create and endorse.

We engage client organizations in productive decision-making processes that lead to lasting transformation in performance.

We pursue the highest international standards of consulting competence and adhere to the ethical canons of the profession. Less than one percent of all consultants have achieved this level of performance, as represented by IMC “CMC” Certification.